For Closed Captioning Concerns Please Contact Our Captioning Hotline:

Phone: 800-554-4549
Fax: 330.678.0688
Email: 

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

Station Manager
Western Reserve Public Media
1750 Campus Center Drive
Kent OH 44240
Phone: 800-554-4549
Fax: 330-678-0688
Email:

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.