For Closed Captioning Concerns Please Contact Our Captioning Hotline:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should Be Directed to the Following:
Western Reserve Public Media
1750 Campus Center Drive
Kent OH 44240
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.